KPI + MUFTI

“Fuck! Fucking bastard! Pick up the phone!! Fuck You!!!...(moment when someone pick up the phone) Hello, good morning, pass me to you director please, is regarding to water project here!”

This is basically happen in our sales department office. People here are very aggressive and impatience because they have to keep their KPI (keep performance indicator) high and is stressful for them to achieve minimum 150 calls per day, at least 12 pitches to the decision makers like CEO, directors and managing directors on the phone. Apart from that, boss who always has his STARBUCKS coffee on his hand like to patrol in the office and reproach employees on the sales performances. It is pretty cool if someone manages to get sales because basically our events are based on USD and he or she would go to ring a bell located at the middle of the office and encircled by the clapping sound in the office. This is a very good idea for motivating employee to achieve their goals. However, if the sales performance is bad for the day, everyone will need to stand out to do the calling. The whole ambience in the office is tense, uneasy and even make you can’t breathe properly.

Mufti! How many of you know mufti day? Well, this is a culture from America where is a day all office employees are encouraged to wear casual clothing rather than formal or stupid “official” suits. Through a research, it was found that Mufti helps to improve productivity and many westernize companies do encourage this behavior in their working environment. Guys, what do you think about this? I personally agree with this statement, employee tend to be more relax and comfortable with their casual wear; just like someone told me before, untie your tie on your neck and feel the oxygen reach your brain, make you fresh!! Alright, why am I talking so much crap on Mufti? This is because my company does practice this culture but not for every Friday. Boss will announce particular Friday for Mufti on Thursday evening which is depending on our sales performance. The first time when I got to know this culture, I was like so happy because no need to wear those stupid suits or uniforms to the office. Just wear whatever you like, even bikini! Just joking, none of us wear bikini to the office la! But after the first experience on MUFTI, I regret and dislike this stupid MUFTI! Reason: Mufti is known as a reward to employees from the boss, of course we need to pay for these. Boss expected better performance! We got to stand up for the whole morning or a day to do the calling. This is just like a punishment when you are in primary school for not doing homework and get punished by teacher for standing in the classroom for the whole lesson. Whenever I heard of MUFTI, Screwy! Phobia!

Buddy!!! Buddies!!!

Buddy!! Hey, buddies!! How is your life getting on? Is everything gone into smooth and right track? Good if everything in right track; not too bad if not in a right track! Everything will gonna be alright! No worries!

I have been struggling hard here. Life in KL is kinda of hectic and crazy! I really have to salute those who stay at KL. Time flies, unbelievable that I am still here and struggling like KETAM! But I never regret with what I decided although this is tough enough. I really learn lots and see a lot through this job. Get to know how an organization performance, operate and their systems. It is kinda of interesting if you can see through and enjoy the scene in the big organization. For example: You get to see damn arrogant people, they don’t give you a single smile? What the hell is that? A smile is not going to cost you any single cents, right? They talk arrogantly; look down on you because you are new! But I don’t care! Who the hell you are! I don’t bother!! If you don’t want to smile, why should I talk to you even though you are the manager or director!! Don’t expect me to bow for you! I have my own dignity! Anyway, I love my department where my manager is good and fun enough, but of course she can be very strict and she is kinda of perfectionist! What to do? Have to work hard! Guess why I love my department so much? It is because we always have party among ourselves! We like to buy junk food and end up with sharing the food whenever the general manager is not around! Sound cool, izzit it? Yes, everything has gone into the routine slowly and I get to use with new environment slowly! Hey, guy.. life is unpredictable! Everything is gonna be alright!! Just wait for a right timing!

Hey, I will be back on 8th May. I am very excited toward it and this is the motivation for me to struggle here!! Can’t wait to see you guys soon but too bad someone is not around when I am back. Gonna to miss you la… don’t forget my present ya!! Hehe.. take care, guys!

New Stage, new chapter!!

Yes, I am back! Back to my own lovely country- Malaysia. I have been charging my energy back hometown for last three months. Spend time with family, hang around with buddies, visit old friends, go for holiday, movie analyze, research for my further studies and sending resume; this is what I did for last three months.

What is my actual plan after since my graduation? Well, I plan to go UK for my master studies. Always have a dream to go to Europe study and explore around. LOL, as you can see the main purpose for me is not to go there study but is go there to explore. Is always nice to be a beg packer and go around with limited budget. Is challenging!! Believe me, this is really fantastic. Do experience once in your life. Anyway, this does not come to me at the moment. Is not a right time, I suppose!

I am currently having my three months training started last week in Marcus Evans Company which is one of the world’s leading providers and promoters of global summits strategic conferences, professional training, congresses and sport hospitality. In another way, this is an event management. If you like to find out more, refer to this. http://www.marcusevans.com
Another new chapter; new topic; new stage! I have never thought of working at Kuala Lumpur. Life is unpredictable! Is really tough for me to struggle around in KL for the first few days; have to wake up early for taking at least one hour bus to go to my office and another one hour for me to come back. Well, the distance is not that far from my house to office, just the JAN!!! A big headache if you own a car here.

For the first week training, is kind tough to me. As I am the youngest one among 8 trainees and the only one without any working experience. I was struggling like KETAM in the Fire. However, when the moment I get through the test and step into their office, everything worth it. I see the whole working environment, how employee work, competitive between the teams, how the sales go on and etc. Everyone seems to be energetic and enthusiastic. Cool. I think I need to get harder for better achievement in this competitive environment cause the people there is Damn KIA SU!! GOSH!!! I better stop here. Have to do my homework for tomorrow. Bye and take care ya , buddies!! Miss you guys.